Healthcare Professionals

Verification of Benefits

Starting April 6, you may call our provider assistance line at 800-228-6080 to access patient coverage and claims status through our automated system without needing to speak to a representative. When you call in you will be prompted to input your patient’s Policy # and DOB. From there, you will have access to policy specific details. Otherwise, please choose from the following options below.

Medicare Supplement Policies

  • Access our secure web portal to receive on-line eligibility, benefit verification and claim status 24 hours a day, 7 days a week -- at no cost to you.
  • Call our provider assistance line at 800-228-6080

Medicare Supplement - Claims Mailing Address:
P.O. Box 21660
Eagan, MN 55121-0660

Dental, Vision, and Hearing Policies

Dental, Vision, Hearing - Claims Mailing Address:
Medico Insurance Company
P.O. Box 21660
Eagan, MN 55121-0660
Payor ID: 23160

For those providing care, the following forms are available:

Short-Term Care Facility Certification of Care
This is a form for those NHA06, NHA07 or NHA30 policyholders who are moving from one facility to another or who are going into a facility for the first time. Staff from the facility need to complete and submit this form.

Short-Term Care Monthly Verification of Continuing Care
This is a form to be completed by facility staff. This form is used to verify continuing care for NHA06, NHA07 or NHA30 policyholders. It must be submitted each month with the billing.


To Find Which of the Following Products Are Available in Your Area: